SCHOOL POLICIES
INSURANCE EDUCATION
TO PRE-REGISTER:
To Pre-Register and guarantee a space in class, registration must
be accompanied by payment in full. Mail (check or credit card)
or fax (credit card only) the registration form with payment
so that we receive it 1 business day prior to the first class
session to take advantage of pre-paid package savings (see TUITION).
CAPE will mail, fax or email you a confirmation, time permitting.
Walk-in registrants, (space available) must pay tuition plus
a $20 surcharge by check or credit card (no cash accepted) at
the start of class. Walk-ins should call to confirm availability.
RESCHEDULE POLICY:
Fees apply per person per event. A $20 reschedule fee will be waived
if CAPE receives WRITTEN notification at least 1 business day
prior to the scheduled seminar. All “no-shows” will
be charged a $20 fee to reschedule. There are no refunds for “no-shows”.
Note: To reschedule from distance learning to classroom, all
distance learning materials must be returned to CAPE in unused
and saleable condition with a written request to reschedule.
CANCELLATION
POLICY:
Cape reserves the right to cancel any class due to circumstances occurring beyond
our control.
REFUND
POLICY:
Refunds apply to tuition fees only not shipping and materials
and are per person per event. A WRITTEN refund request must
be received
in our office 1 business day prior to the start of class. All
refunds are subject to non-refundable administrative fees:
$25 fee for CE classes and $50 fee for Pre-license classes.
These
fees will remain on your account for one year, and may be applied
to future seminars offered by cape. Pre-license materials are
non refundable.
CERTIFICATE POLICY:
Normally certificates are given after each class to all attendees
who have registered 5 business days in advance. If not received
in class, certificates will be mailed or faxed. There is a $10
charge for replacement certificates.
FEES:
$25 - Returned Check Fee
$10 - Replacement Certificates
$18 - Same Day Fax Grading
$20 – Walk-in Fee
$20 - Reschedule fee for all “no-shows”
$25 - Non-Refundable fee for CE refunds
$50 - Non-Refundable for Pre-license refunds
NO REFUNDS – “No-Shows”
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