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CAPE Policies
PRE-REGISTRATION:
To pre-register and assure a space in class, registration must be accompanied by payment in full. Register online or mail (check or credit card) or fax (credit card only) the registration form with full payment, so that we receive it at least 1 business day prior to the first class session to take advantage of pre-paid package savings and avoid the $20 walk-in surcharge. CAPE will mail, fax or e-mail you a confirmation, time permitting.
RESCHEDULE POLICY:
Fees apply per person. Seminars may be re-scheduled (space available) with no penalty if our office is notified in writing one business day prior to the scheduled seminar. "No-shows" will be charged a $20 fee to re-schedule. There are no refunds for "no shows". Note: To reschedule from distance learning to classroom, all distance learning materials must be returned to CAPE in unused and saleable condition with a written request to reschedule.
REFUND AND CERTIFICATE POLICY:
Refunds apply to tuition fees only (not shipping & materials) and are per person, per event. A written refund request must be received in our office one business day prior to the start of class. All refunds are subject to non-refundable administrative fees: $25 fee for CE classes & $50 fee for pre-license classes. These fees will remain on your account for one year, and may be applied to future seminars offered by CAPE. Normally certificates are given after each class to students who have registered 5 business days in advance. If not received in class, certificates will be mailed or faxed. There is a $10 charge for replacement certificates.
SERVICE FEES:
Walk-in fee - $20
Replacement certificates fee - $10
Replace distance learning materials fee - $25
Same-day grading fee - $18
Returned check fee - $25
HOMESTUDY:
SATISFACTION GUARANTEED! If for any reason you are unable to complete your self-study course, you may return it in an unused condition and apply monies paid toward any CAPE classroom course offered in New York.
NO EXTRA CHARGES for grading, retesting, state filing fees! Homestudy tuition is non-refundable. Students have two-years to complete their course, or return it in a resalable condition and apply tuition toward a classroom course.
CAPE reserves the right to cancel class(es).
PLEASE CALL CAPE to confirm availability.
If you have any further questions, please contact CAPE at:
250 West 57th Street
Ste. 2232
New York, NY 10107
Classroom Ste. 2032
phone: 800-831-9135
fax: 800-531-0266
or E-mail us
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